LANDSCAPE MARKS™ TERMS & CONDITIONS OF SALE
Effective Date: August 11, 2026
These Terms & Conditions of Sale (“Terms”) apply to purchases of all products sold by Landscape Marks LLC (“Landscape Marks,” “we,” “us,” or “our”).
By placing an order with Landscape Marks, you acknowledge that you have had the opportunity to review these Terms and agree that your purchase is subject to them.
1. FINAL SALE POLICY
ALL SALES ARE FINAL.
Due to the nature of our lawn, landscape, plant-care, and concentrated liquid products, Landscape Marks does not accept returns or exchanges for buyer’s remorse, change of mind, ordering the wrong product or quantity, dissatisfaction with results, unused product, opened product, partially used product, or application-related issues.
Please carefully review the product description, application instructions, coverage information, intended use, and other product information before purchasing.
Products damaged during transportation should not be returned to Landscape Marks unless Landscape Marks specifically authorizes the return in writing. Shipping-damage claims are addressed under the shipping provisions contained in these Terms.
Nothing in this Final Sale Policy limits any consumer right or remedy that cannot legally be waived.
2. DAMAGED PRODUCTS AND SHIPPING DAMAGE
DO NOT RETURN PRODUCTS DAMAGED DURING SHIPPING TO LANDSCAPE MARKS.
If an order arrives damaged, leaking, crushed, opened, or otherwise damaged during transportation, the customer must retain the product, original shipping container, packaging materials, shipping label, and any other materials associated with the shipment.
Shipping damage should be reported promptly through the applicable shipping carrier’s loss or damage claim process. Depending on the carrier’s requirements and the shipping arrangement, the claim may need to be initiated by either the recipient or Landscape Marks as the shipper.
Customers should photograph the package and product immediately upon discovering damage. Photographs should clearly show the shipping container, shipping label, packaging materials, damaged product, and any visible leakage or other damage.
Products damaged during transportation should not be mailed or shipped back to Landscape Marks unless Landscape Marks specifically provides written instructions authorizing a return.
Landscape Marks will reasonably cooperate by providing available shipment information or documentation when necessary for a legitimate carrier claim. Landscape Marks does not guarantee that a shipping carrier will approve or pay any particular claim.
This shipping-damage provision is separate from situations in which Landscape Marks ships an incorrect product or a product is determined to have been defective before shipment.
Nothing in this section limits any rights or remedies that cannot legally be waived.
3. INCORRECT OR DEFECTIVE ORDERS
If Landscape Marks ships an incorrect product or a customer reasonably believes that a product was defective before shipment, the customer must contact Landscape Marks within 7 calendar days of delivery.
Landscape Marks may require photographs of the product, bottle, packaging, shipping label, lot or identifying information, and any condition forming the basis of the claim.
Customers should retain the product and packaging while the claim is being reviewed and should not dispose of, alter, dilute, or use the remaining product unless instructed otherwise.
If Landscape Marks determines that an order was incorrectly fulfilled or that the product was defective when supplied, Landscape Marks may, at its discretion and subject to applicable law, provide an appropriate replacement, store credit, refund, or other remedy.
Claims submitted outside the 7-day notification period may be denied to the extent permitted by applicable law.
4. PRODUCT RESULTS ARE NOT GUARANTEED
Landscape Marks products are designed to support lawn, plant, soil, and landscape care when used according to label directions. However, individual results will vary and are not guaranteed.
Product performance may be affected by numerous conditions outside the control of Landscape Marks, including, but not limited to:
weather, temperature, rainfall, irrigation, soil conditions, soil pH, turf or plant species, existing nutrient levels, disease, insects, environmental stress, application rate, application method, equipment calibration, mowing practices, mixing with other products, previous treatments, and overall lawn or plant health.
Photographs, videos, demonstrations, testimonials, social-media content, website content, before-and-after images, and other examples provided by Landscape Marks are illustrative and educational. They should not be interpreted as a promise or guarantee that a purchaser will achieve identical or similar results.
5. CUSTOMER RESPONSIBILITY
The purchaser is responsible for reading and following all product-label directions before use.
The purchaser is responsible for determining whether the product is appropriate for the intended lawn, plant, soil, application equipment, and environmental conditions.
Do not exceed labeled application rates or use a Landscape Marks product in a manner inconsistent with its labeling.
When combining a Landscape Marks product with fertilizers, pesticides, herbicides, fungicides, growth regulators, surfactants, soil amendments, or other lawn and landscape products, the purchaser is responsible for confirming compatibility and following the labeling and instructions applicable to each product.
When compatibility is uncertain, a small-scale compatibility or test application should be performed before treating a larger area.
6. MISUSE AND APPLICATION ERRORS
To the fullest extent permitted by applicable law, Landscape Marks is not responsible for damage, injury, discoloration, turf or plant stress, loss of vegetation, staining, equipment damage, property damage, or other losses resulting from:
● Failure to follow label directions
● Excessive or improper application
● Improper dilution or mixing
● Application during unsuitable environmental conditions
● Improper storage or handling
● Use after contamination or alteration
● Combining the product with incompatible materials
● Application to unintended surfaces, plants, or turf
● Improperly calibrated application equipment
● Use inconsistent with the product’s intended purpose
Customers assume responsibility for properly applying the product in accordance with its labeling and instructions.
7. SHIPPING, DELIVERY & CARRIER RESPONSIBILITY
Landscape Marks uses third-party shipping carriers to transport orders to customers. Once an order has been transferred to the shipping carrier, transportation, tracking, and delivery are performed by that carrier.
Customers are responsible for providing a complete and accurate shipping address at checkout.
Landscape Marks is not responsible, to the fullest extent permitted by applicable law, for carrier delays, severe weather, delivery disruptions, packages delivered to an incorrect address supplied by the customer, theft occurring after confirmed delivery, or other circumstances outside Landscape Marks’ reasonable control.
If a shipment is lost or damaged while in the possession of a shipping carrier, the customer should preserve all packaging and follow the applicable carrier’s claim procedures. Depending on the carrier’s requirements and shipping arrangement, the claim may need to be initiated by either the customer or Landscape Marks.
Landscape Marks may provide reasonable documentation or shipment information when required to facilitate a legitimate carrier investigation or claim.
DO NOT RETURN A SHIPPING-DAMAGED PRODUCT TO LANDSCAPE MARKS WITHOUT PRIOR WRITTEN AUTHORIZATION.
Shipping and delivery dates provided by Landscape Marks are estimates unless expressly stated otherwise and are not guaranteed.
8. LOST, MISSING OR STOLEN PACKAGES
Landscape Marks is not responsible, to the fullest extent permitted by applicable law, for packages that are lost, misplaced, stolen, or otherwise unavailable after the applicable shipping carrier confirms delivery to the shipping address provided by the customer.
Customers are responsible for providing a complete and accurate delivery address and for maintaining a reasonably secure location for receiving packages.
If tracking information indicates that a package was delivered but the customer cannot locate it, the customer should first check the delivery location, surrounding property, household members, neighbors when appropriate, and any parcel locker or designated package-receiving area. The customer should then contact the applicable shipping carrier to request assistance locating the shipment or to initiate any available missing-package or delivery investigation.
A package marked as delivered by the shipping carrier will not automatically qualify for a replacement or refund from Landscape Marks solely because the customer subsequently reports that the package cannot be located.
If a package is confirmed lost while still in the shipping carrier’s possession and was never delivered, the applicable carrier claim process should be followed. Depending on the carrier’s requirements and shipping arrangement, the claim may need to be initiated by either the customer or Landscape Marks.
Landscape Marks may reasonably cooperate by providing available tracking information, proof of shipment, purchase information, or other documentation necessary for a legitimate carrier investigation or claim.
Landscape Marks reserves the right to review the circumstances of any reported missing shipment and to address unusual circumstances at its discretion, subject to applicable law.
Nothing in this section limits any rights or remedies that cannot legally be waived.
9. PAYMENT DISPUTES AND CHARGEBACKS
Customers are encouraged to contact Landscape Marks promptly regarding any legitimate problem with an order before initiating a payment dispute or chargeback so that Landscape Marks has an opportunity to review and, when appropriate, resolve the issue.
Initiating a chargeback does not modify or supersede the Final Sale Policy, shipping terms, product-use requirements, or other provisions of these Terms, except to the extent required by applicable law or the rules of the applicable payment provider or card network.
Landscape Marks reserves the right to dispute chargebacks that it reasonably believes are inaccurate, fraudulent, abusive, or inconsistent with the transaction record.
In responding to a payment dispute, Landscape Marks may provide the payment processor, financial institution, or card issuer with relevant transaction documentation, including order records, applicable Terms & Conditions, shipping and tracking information, proof of delivery, customer communications, and other information reasonably necessary to respond to the dispute.
A customer’s dissatisfaction with product results, change of mind, failure to follow product directions, refusal to follow applicable carrier claim procedures, or inability to locate a package after confirmed delivery does not automatically entitle the customer to a refund from Landscape Marks.
Landscape Marks reserves the right, to the extent permitted by applicable law, to decline or cancel future orders from customers who engage in fraudulent transactions, materially abusive payment disputes, or repeated misuse of Landscape Marks’ purchasing policies.
Nothing in this section is intended to prevent or restrict a customer from exercising any dispute, chargeback, consumer-protection, or other legal right that cannot lawfully be waived.
10. TEMPERATURE EXPOSURE, DELIVERY & PRODUCT STORAGE
Landscape Marks liquid products may be sensitive to prolonged exposure to extreme temperatures.
Customers are responsible for promptly retrieving packages following delivery and for properly storing products after delivery according to the product label and any storage instructions provided by Landscape Marks.
After confirmed delivery, Landscape Marks is not responsible, to the fullest extent permitted by applicable law, for product deterioration, separation, freezing, overheating, expansion, leakage, container deformation, loss of effectiveness, or other damage caused by prolonged exposure to excessive heat, freezing temperatures, direct sunlight, or other improper storage conditions.
Customers should not intentionally leave delivered products outdoors, in mailboxes, vehicles, garages, sheds, or other locations subject to extreme temperatures for extended periods.
If a package is visibly damaged, leaking, swollen, frozen, excessively hot, or otherwise appears compromised when received, the customer should photograph the package and product before opening, mixing, shaking, applying, or disposing of it and should follow the shipping-damage and carrier-claim procedures contained in these Terms.
Customers should not use a product if its container is materially damaged or if there is reason to believe the product has been contaminated or materially compromised.
Normal settling, separation, variation in appearance, or other characteristics inherent to a concentrated liquid product do not necessarily indicate that the product is defective. Customers should follow all label instructions regarding shaking, mixing, dilution, and application.
Landscape Marks does not guarantee the condition or performance of a product that has been improperly stored, allowed to freeze or overheat after confirmed delivery, contaminated after opening, transferred into another container, diluted and stored contrary to instructions, or otherwise handled contrary to the product label or Landscape Marks’ instructions.
Nothing in this section limits any rights or remedies that cannot legally be waived.
11. ORDER CANCELLATIONS
Orders may begin processing shortly after they are submitted.
Cancellation requests are not guaranteed.
Once an order has been processed, packaged, transferred to a shipping carrier, or shipped, the order cannot be canceled.
Landscape Marks reserves the right to cancel an order when reasonably necessary, including in cases involving suspected fraud, pricing or inventory errors, shipping restrictions, payment problems, or other circumstances preventing fulfillment.
If Landscape Marks cancels an order before shipment, any payment collected for the canceled portion of the order will be handled appropriately.
12. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LANDSCAPE MARKS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM THE PURCHASE, POSSESSION, APPLICATION, STORAGE, HANDLING, OR USE OF A LANDSCAPE MARKS PRODUCT.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LANDSCAPE MARKS’ TOTAL LIABILITY ARISING FROM A PRODUCT PURCHASE SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID TO LANDSCAPE MARKS FOR THE PRODUCT GIVING RISE TO THE CLAIM.
Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.
13. PRODUCT INFORMATION
Landscape Marks makes reasonable efforts to provide accurate product descriptions, photographs, instructions, pricing, application information, and other product information.
Packaging, labeling, color, appearance, formulation, specifications, and other product characteristics may be updated or modified from time to time where permitted by applicable law.
Minor variations in color, consistency, appearance, settling, or separation may occur and do not necessarily indicate that a concentrated lawn or plant-care product is defective.
Customers should always follow the instructions appearing on the product label supplied with the product.
14. UNAUTHORIZED RESALE, REPACKAGING & MODIFICATION
Landscape Marks products are intended for use by the purchaser unless otherwise authorized by Landscape Marks.
Unauthorized relabeling, repackaging, dilution, alteration, modification, or representation of a Landscape Marks product as another product is prohibited to the extent permitted by applicable law.
Landscape Marks is not responsible for the condition, safety, effectiveness, authenticity, storage history, or performance of products that have been altered, repackaged, diluted, tampered with, improperly stored, or obtained from an unauthorized source.
15. GOVERNING LAW
These Terms & Conditions shall be governed by and interpreted under the laws of the State of Alabama, without regard to conflict-of-law principles, except where applicable law requires otherwise.
16. CHANGES TO THESE TERMS
Landscape Marks reserves the right to modify these Terms & Conditions from time to time.
The Terms in effect at the time an order is placed will generally govern that purchase unless applicable law requires otherwise.
17. CONTACT
Questions regarding an order, product, shipping issue, or these Terms & Conditions should be directed to Landscape Marks through the contact information provided on LandscapeMarks.com.
IMPORTANT FINAL SALE NOTICE
ALL LANDSCAPE MARKS PRODUCT SALES ARE FINAL.
Landscape Marks does not accept returns or exchanges for change of mind, buyer’s remorse, ordering the wrong product or quantity, unused or partially used product, dissatisfaction with results, or application-related issues.
Please review all product information, application rates, directions, coverage information, and intended uses before completing your purchase.
Products damaged during shipping should not be returned to Landscape Marks unless specifically authorized in writing. Customers should retain the product, shipping container, packaging, and shipping label and follow the applicable shipping carrier’s damage-claim procedures. Depending on the carrier and shipping arrangement, Landscape Marks may need to assist with or initiate the carrier claim.
Incorrectly fulfilled orders or products believed to have been defective before shipment should be reported to Landscape Marks within 7 calendar days of delivery for review.
A package shown by carrier tracking as successfully delivered does not automatically qualify for a refund or replacement because it is subsequently reported missing, lost, or stolen.
Nothing in this Final Sale Policy limits any consumer rights or remedies that cannot legally be waived.
By completing a purchase from Landscape Marks, the customer acknowledges that the purchase is subject to these Terms & Conditions and the Landscape Marks Final Sale Policy.